I loaded drivers on my SBS 2008 server for the HP Color Laserjet 2600n printer.

On my 32-bit XP workstation, I connected to the server via UNC path, right-clicked the printer, and told it to connect. This is usually sufficient to load the driver, and give access to the printer.

The symptom:
This time, although it connected successfully and I had a printer object for it, whenever I tried to print to it, Windows wanted to send a love note to Microsoft, and when I closed that dialog, Explorer crashed and restarted.

This works fine on the Vista computers in my network.

I right-clicked on the printer object and tried to get to Properties. Windows XP told me that I needed to install a driver for the printer. I gave it the proper driver and it showed me the properties. I tried printing again, and BANG! another Explorer crash. It turns out that no matter how many times I gave it that driver, it still thought it did not have the driver.

I tried a variety of different ways, from loading the drivers at the local console of the server, connecting from Windows XP and Vista workstations to \\server\printers and loading it there, across the network. I downloaded new drivers from HP and tried those.

Since this is a 2600n and has a JetDirect card, I realize that I could easily have created a port on the XP workstation and mapped directly to the printer instead of going through the server, but I was getting stubborn.

Finally, I tried something a little different.

I created a new port on the XP workstation. I used the “Local Port” option, but when it asked for a port name, I typed \\server\printersharename in the “Enter a port name:” field.

It works like a charm. The icon even looks like a network printer icon instead of a local one. I edited the printer name to be <printername> on <server> to make it look just like the other network printers, and I can manage its print jobs centrally.

There is one drawback to this approach: Terminal Services does not map back the printer when I do this. However, since it is networked printer on the same LAN with the server, and I do not often use this feature when connecting to other networks, it’s not an issue for me.

Tags: Laserjet 2600N, SBS 2008, Windows XP

I just spent some time wrestling with an HP Color Laserjet 2600N printer on SBS2008.
The workstation was XP Pro SP2 x32.
The driver was for Vista x64, downloaded from HP (closest I could get).

The symptom: The driver loaded fine on the server and workstation. Server could print OK. When workstation printed, the job would stick in the queue and not go to the printer, and could not be deleted except by stopping the spooler and deleting the files from the spooler folder. When I restarted the print spooler service without deleting the files, the job would then go to the printer.

The solution: Disable bi-directional support in the printer driver on the server.

Tags: Laserjet 2600N, Print Spooler, SBS 2008